Scope of Policy
Information we may collect from / about You
Information you give us (“Submitted Information”) will be obtained from your completed initial registration form and from any subsequent communications with us, (for example, by e-mail or chat)
Your ‘Submitted Information’ includes that available from your:
- information in your initial registration for the Application and associated Services
- download or registration of the Impact Application
- subscription to any of our Services, or searches for an Application or Service any in-Application purchase
- shared data via the Application's social media functions
- entry into any competition, promotion or survey
- scan of a photo, document or other image (digital or not)
- registration of a valid credit or debit card with or in the Application
- provision of your address information in accordance with any offer, promotion or otherwise for the purpose of the Merchants, us, or the Charity
- when/if you report a problem with the Application, our Services, or any of ‘Our Sites’
The information you give us may include your name, address, e-mail address and phone number, the type of Device, the Device's phone number, the Device ID number, other Device specific information (including but not limited to geographical location information of the Device), age, username, password and other user settings and registration information, financial and credit/debit card information, (excluding the 3 digit security number on your cards) personal description and photograph, all photographs taken and uploaded to the Application or a third party website, social media presence or other platform accessible or used through the Application.
Information we collect about You and your Device
At the time you visit one of ‘Our Sites’ or use our Application and associated Services, we may automatically collect the following information: (i) technical information, including the type of mobile device (or other Device) you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, application version number (“Device Information”); (ii) information stored on your Device, including contact information, friends lists, photos, videos or other digital content, check ins, followers (“Content Information”); (iii) details of your use of the Application or your views and visits to any of ‘Our Sites’ including, but not limited to, search terms, location data, duration data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (‘Log Information’).
Information we receive from other sources (“Third Party Information”)
We work closely with third parties (including, for example, affiliates, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We may also use additional methods to collect your information when you are physically visiting the store of one of our participating Merchants, such as when your Device scans participating product barcodes, check-ins, or based on presence location data from your Device when your Impact ID is active. If you do not wish to have your personal information collected by these methods, you may not be able to earn and redeem Rewards as part of the Services.
Unique application numbers
When you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.
If you contact us via any means, we may keep a record of that correspondence.
Uses made of the information
We use information held about you in the following ways:
Submitted and Device Information (personal):
We use such information only for the following purposes: (i) to provide, improve, change and optimise the Services, (ii) to personalise your experience, (iii) to provide you with software updates and/or product announcements, (iv) to better understand yours’ and other users' needs and interests, and (v) to provide you with further information, offers and promotions from us that we believe you may find useful or interesting, such as targeted advertising and promotional campaigns. We may match data from your transactions and usage with our Merchants, Charities and partners and/or the content information with our usage data in a personally identifiable form to perform accounting reconciliation and/or provide targeted offers and/or Rewards or Discounts to you.
Submitted and Device Information (not personal):
We use information about our Users generally for purposes including but not limited to: (i) improving features and functionality of the Application and associated Services and to make these more relevant and up-to-date in the constant changing environment, (ii) analysing trends through aggregated demographic and personality-linked offers to Users, (iii) sharing such information with our Merchants, Charities and other affiliates to allow them to assist us in delivering tailored advertisements, promotions, sweepstakes, discounts, offers and other incentives to you when you use the Application and associated Services (Any information shared with Merchants, Charities and other affiliates in this context will not contain nor be linked to your Personal Information unless you have given us your explicit consent through an “opt-in” mechanism on the Impact Application)
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with anonymous aggregate information about our Users (for example, we may inform them that 1,000 men aged under 25 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in M1 or M2). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Disclosure of your information
We may disclose to the Charities and participating Merchants some or all of the data we collect from you when you download or use the Application which may comprise:
- Submitted Information
- Device Information
- Content Information
- Log Information
- Location Information
- Third Party Information
- Unique application numbers
We may disclose your personal information to any member of our associated Group, which means our subsidiaries, or our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties under the following circumstances:
- In the event that we or our Group sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Impact or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data to comply with any legal or regulatory obligation or request.
- In order to (i) enforce or apply the Terms and other agreements or policies or to investigate potential breaches of the Terms and/or other agreements and policies; or (ii) protect the rights, property or safety of Impact, our customers, or others (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
Where your personal data is stored
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a pin code and/or password that enables you to access certain parts of ‘Our Sites’, you are responsible for keeping this pin code and/or password confidential. We ask you not to share a pin code or password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to ‘Our Sites’ and therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may collect and store personal data on your Device using application data caches and browser web storage (including HTML 5) and other technology.
Certain Services include social networking features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Impact, Suite 211, 5 High Street, Maidenhead, Berks SL6 1JN, or by email at firstname.lastname@example.org
Our Sites may, from time to time, contain links to and from the websites of our Merchants, Reward providers, partner networks, advertisers and affiliates (including, but not limited to, websites on which the Application or the associated Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Access to information
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All personal information can be accessed, changed and deleted in the profile section of the Impact Application.
For the purpose of the Data Protection Act 1998, the data controller is Impact of Suite 211, 5 High Street, Maidenhead, Berks SL6 1JN.